NEO.bet is an online bookmaker from the German company Greenvest Betting Ltd and is licensed by the Malta Gaming Authority (MGA) with license number MGA/B2C/418/2017. Bookmaker NEO.bet was founded in April of 2018 and one of the newest players on the market. NEO.bet only focuses on sports betting and has no online casino available like almost all other bookmakers. This bookmaker stands out for its high odds and high withdrawal limits. Combined with a fast mobile app and attractive bonus promotions, NEO.bet is definitely worth considering as a bookmaker’s choice. Enough reasons to dive deep into this bookmaker and extensively test what this new online gambling site has to offer in the field of betting. We discuss all our findings of bookmaker NEO.bet in detail in this NEO.bet review.
How easily does the NEO.bet website work?
The NEO.bet website is very user-friendly and has a clear layout. Navigating the site is, therefore, no problem at all. However, the format is slightly different from that we are used to from other bookmakers, so betting on sports matches may take some getting used to at NEO.bet at the beginning. Although we noticed that the NEO.bet website is reasonably self-explanatory and straightforward, this does not cause any real problems.
NEO.bet is also fully prepared on mobile. The bookmaker has built a well-functioning website that automatically adapts to the device in question. Even in this case, the NEO.bet website remains uncluttered despite the smaller screen. In addition to the responsive website, NEO.bet also has the option to download its own App. This App is available for well-known devices like Apple iOS, Android & Windows. You download the NEO.bet App for free from the app store.
NEO.bet is innovative!
As mentioned, NEO.bet is a relatively new bookmaker on the market. The bookmaker, therefore, tries to stand out from all the other well-known bookmakers and shows that with a lot of ambition and innovation. We think NEO.bet does this exceptionally well, and the betting site comes up with several unique solutions and ideas for betting. It is not without reason that NEO.bet claims ‘by professionals for professionals’. We notice that immediately when we look at all the innovative ideas from the bookmaker.
For example, at NEO.bet, you can place bets on matches from the past with REPLAY SPORTS. A match is played on x10 acceleration, and you only know 1 hour in advance which match it is precisely. You can use the hour before the Replay match starts as a player. A full explanation with all the information can be found in a clear overview.
Esports is increasingly booming, and NEO.bet handily responds to this new upcoming sport. You can watch video streams of these Esport matches online via the bookmaker. Of course, you can also place a bet on these matches at the same time.
NEO.bet also tries to help you as a player on your way to betting on sports and has created its own knowledge base with numerous tips and information about online betting. Nice to see that NEO.bet thinks along with the player and dares to take this step. The chances of winning for the player only increase more, which is not directly favouring the bookmaker.
NEO.bet has developed an excellent tool for its players. This tool is called CASHOUT CONTROL. The Cashout Control betting function gives you, as a player, total control over your bets with the bookmaker. At any time, you can pay back your bets to your player account at the then-current value so that you can create extra security and set limits. This function is also fully configurable in advance. It has a notification option so that you are kept informed of changes for NEO.bet at any time. A full explanation can be found on the NEO.bet website and is explained in a different clear way with screenshots and examples.
NEO.bet also stands out with NEO.BET JOURNAL, where all activities are set out chronologically, so you get a super clear picture of all the steps taken. You can easily filter and see bets and which bonuses and transactions have been made to and from the bookmaker. A good picture and insight of your progress with betting is, therefore, no problem at NEO.bet. In addition to a clear overview, the bookmaker also makes it easy to place bets in no time with 1-CLICK-INSERTION. With this function, you can place bets with a pre-set budget at the click of a mouse without stopping intermediate steps.
NEO.bet has a massive focus on the German market
Bookmaker NEO.bet has a license from Malta for the European market. Since October 2020, NEO.bet has a German license as the world’s first sports betting site. Also, they have NEO.bet entered into an exclusive partnership with the German second division team Karlsruher SC. The bookmaker clearly focuses on the German market and will compete with the other prominent bookmaker names here.
Good-looking bonus at NEO.bet
As an introduction, NEO.bet has an excellent offer for new players. You can choose from two welcome bonuses with favourable bonus conditions. The minimum odd for wagering the bonus is only 1.50. The two different bonuses you can choose from are the starter bonus of 200% up to € 50 or selecting the Pro Bonus of 100% up to € 150. Both offers must be wagered 5 times at minimum odds of 1.50 in. The bookmaker gives you 60 days for this.
NEO.bet also offers a points savings system. You save these points with the bets you place on the bookmaker’s site. The higher and more daring the bet, the more points you receive from NEO.bet. If you have saved enough points, you can exchange them for, for example, no deposit bonuses or other gadgets that the bookmaker offers.
Deposit and cash out at NEO.bet
At NEO.bet, there is a minimum rate of € 10 for depositing money to the player account. At NEO.bet, you can choose from almost all well-known payment providers, such as VISA / Mastercard, Paysafecard, Skrill, Neteller, Sofort and of course, bank transfer.
The bookmaker charges 3% for deposits with Skrill and Neteller, which we can consider a disadvantage. Players, therefore, often choose payment options such as Sofort and Paysafecard, where no additional costs are charged for the transaction by NEO.bet.
If you want to withdraw money from your NEO.bet player account, you must meet a minimum transaction of € 20. In none of the cases, extra costs are charged, and we can consider the speed of payment to very fast. With payments to your bank account, a more extended period applies, which on average is around one to three days. This is still a quicker time for payout. Our experience shows when we look at other bookmakers. All in all, we can say that NEO.bet is doing great when it comes to depositing and paying out on the site.
How good is NEO.bet’s customer service?
NEO.bet offers its customer service primarily via live chat. You can reach NEO.bet’s customer service every day from 07:30 – 23:30 CET. It is also possible to contact the bookmaker directly by e-mail. This can be useful if, for example, you want to send additional information. We have frequently consulted the live chat on NEO.bet and tested it at different times of the day. In no time, we received a response from a NEO.bet employee. Fortunately, the lack of a reachable telephone number is resolved well with the adequately responsive live chat customer service.
Our final verdict on NEO.bet
Bookmaker NEO.bet is a new player in the online gambling market and has a unique take on the provision of sports betting. It, therefore, only offers sports betting and leaves the rest of the online casino entirely behind. We actually think this is an advantage, as the bookmaker can now wholly focus on offering sports bets as well as possible.
NEO.bet has several advantages and disadvantages as a bookmaker. A significant benefit is the high payout rates that the bookmaker uses, and bets are often offered at higher odds than is the case with many other bookmakers. The welcome bonus from NEO.bet can also be called spectacular and immediately gives players an excellent start at the bookmaker.
Perhaps a disadvantage is the somewhat limited customer service of NEO.bet. You can reach customer service via live chat or by email. Unfortunately, a telephone number is not available. However, NEO.bet passed our test very well. The response time was always fast and professional when consulting the live chat customer service.
In any case, the Bookmakers.eu team is enthusiastic about bookmaker NEO.bet and are pleased that an innovative new player has entered the online gambling market. NEO.bet is undoubtedly an addition to the current bookmaker offer in Europe.